- Payment Process
- Stage 1
- Payment Options
- Direct Deposit
- Provider Background Checks (Trustline)
- Updating your information
- Gateways Trainings (link to Alliance Training Calendar)
- Becoming a Licensed Provider
To approve child care benefits, Drew CDC will work with families to collect necessary information to determine child care eligibility and need. Once the child care case is approved, both parents and providers will receive a Notice of Action detailing the child care approval benefit. It is important to know that Drew CDC is not obligated to pay for any services prior to an approval Notice of Action being issued to both the parent and provider. The Notice of Action form will indicate the approved child(ren), days, hours and possible reimbursement amounts. Along the Notice of Action, the provider will receive one of the following forms:
- For Stage 1 families, the provider will receive Provider Payment Request (PPR) form(s)
- For Stage 2, Stage 3 and CAPP families, the provider will receive an Attendance Record (AR) form(s)
When will my payment be processed?
- I am providing care for a Stage 1 family.
- I am providing care for a Stage 2, Stage 3 or CAPP family.
Stage 1 Providers
Payment will be processed when a completed Provider Payment Request (PPR) form is submitted to Drew CDC. Completed forms will indicate the days, hours and claim amount for reimbursement. Also, the completed form will have the signature of both the parent and provider. If the parent is in a variable scheduled activity, the Monthly Variable Calendars will be required to complete the submission.
Please note that forms that have correction fluid (white-out) are not acceptable. If a mistake is made while filling out the form, draw a line through the mistake, initial it and write in the correct information.
Drew CDC will send/transmit payment to a provider within 10 business days from the date a complete and accurate PPR is received, with a few exceptions as follows:
- For providers with garnishments on their payments, Drew CDC shall send payment within 14 business days.
- Payments for families on a variable schedule may be subject to a delay if there is a delay in the submission of the variable schedule calendar.
- No payments shall be sent/transmitted on the last 3 business days of the month. Payments due out on those days shall be sent/transmitted by the 2nd working day of the following month.
Payments will be processed when a completed Attendance Record (AR) is submitted to Drew CDC. A completed AR will indicate the month and year of the claim, child’s name, child’s age and the parent’s name. The actual clock time IN and OUT must be recorded on a daily basis by the parent or other authorized person age eighteen (18) or older. Time entries must be recorded when dropping off the child(ren) and when picking up the child(ren) for child care. The completed form will have the full signature of both the parent and provider on the bottom section of the Attendance Record on the last day of care for the month being claimed. Payment may be delayed due to an incomplete form.
Please note that forms that have correction fluid (white-out) are not acceptable. If a mistake is made while filling out the form, draw a line through the mistake, initial it and write in the correct information. Also, please do not use pencil. Do not sign for days and hours of care not used. Do not round times of arrival to nearest hour.
On-time Attendance Records should be submitted to Drew CDC prior to the closing of business by the 5th day of each month, following the month being claimed. When the 5th business day of the month is a weekend or holiday, the due date is extended to the first following business day.
If child attends school, you will be required to complete the drop off and pick up on the assigned school days for the child which indicating drop off and/or pick up times and your initials.
Attendance Records are considered late if they are received after the 5th business day of month but before the 15th of the month. Any Attendance Record received after the 15th business of the month will roll over to the following month’s pay period.
If you have an active banking account, you can enroll in Drew CDC’s Direct Deposit program. With Direct Deposit, Drew CDC sends your payment directly into either your checking you savings account, or both. To enroll, you will need to complete the Direct Deposit Enrollment Form and attach a copy of a voided check to verify your account. You may also ask your bank to provide you with the Routing/Transit Number for either your savings or checking account.
Provider Background Checks
TrustLine is California’s registry of in-home child care providers who have passed a background screening. It was created by the California Legislature in 1987 and is a powerful resource for parents hiring a nanny or baby-sitter. All caregivers listed with TrustLine have been cleared through a fingerprint check of records at the California Department of Justice. This means they have no disqualifying criminal convictions or substantiated child abuse reports in California. TrustLine is administered by the California Department of Social Services and the non-profit California Child Care Resource and Referral Network. It is endorsed by the California Academy of Pediatrics.
To complete the Trustline process, do the following:
Carefully read all instructions before completing the TrustLine Registry application and the TrustLine Registry Criminal Record Statement. An application will be provided to the parent.
Complete both forms (TrustLine Registry and TrustLine Registry Criminal Record Statement). Be sure not to leave any items on either form blank as this will delay the TrustLine process. Please contact an Intake Specialist with any questions to get assistance when completing the packet, if necessary.
After completing the TrustLine Registry and TrustLine Registry Criminal Record Statement call the Live Scan office to schedule your fingerprinting appointment at 1-800-315-4507. Be sure to take the application with you to the appointment. Please keep your appointment.
After completing the Live Scan (fingerprinting) process, submit the TrustLine Registry and TrustLine Registry Criminal Record Statement via mail or in person to:
Drew Child Development Corporation
3737 Martin Luther King, Jr., Blvd Suite 525
Lynwood, California 90262
Attn: Intake Specialist
A license-exempt provider is not eligible for payment until they are registered with TrustLine. As of February 1, 2008, license-exempt child care providers who are required to be TrustLine-registered can receive up to 120 calendar days of retroactive payment from the date child care services were requested and provided if they subsequently become TrustLine-registered.
If you have any questions, please contact an Intake Specialist.
Updating your information
Whenever there will be a change with the information you have provided to Drew CDC, it is best to notify us with as much advance notice as possible. Doing so will ensure that you continue to receive payments timely and will ensure that we are able to provide timely information to you with regards to families in your care.
If you move or will be providing services at a different care location, change your phone number or have updates to your provider rates, policies, operating hours or wish to discontinue services to a family, please notify the Drew CDC Eligibility Specialist indicated on the Notice of Action or Provider Notification to report the change.