Since 1987, Drew Child Development Corporation (Drew CDC), a private, nonprofit organization located in South Central Los Angeles, has been dedicated to the education and well-being of at-risk children in the metropolitan Los Angeles area.
Our mission is to prepare the children of Watts-Willowbrook, Compton and South Los Angeles to succeed and thereby strengthen our community’s future. We accomplish this through our Child Welfare, Early Child Education, Mental Health and Child Care Subsidy programs.
Reporting to the Program Manager, the Client Services Associate shall determine eligibility, process enrollment (including families transferred from Stage 1) and complete the initial certification of families qualified for subsidized childcare within designate time frames, as required; will certify and authorize child care hours; will thoroughly explain the child care services and enrollment process; provide quality customer service for all clients and internal support; schedule and conduct timely initial or recertification interviews to facilitate parents’ enrollment or continuation on the program; help eligible parents gain access to child care services and programs.
The ideal candidate shall have a High School Diploma or equivalent with 4 years of experience in office and or customer service environment or; Bachelor degree and 6 months of experience in office and or customer service environment or graduate of an accredited school or; AA degree and 2 years of experience in office and or customer service environment; proficient in Microsoft applications; general math proficiency; strong verbal skills (English/Spanish); must have ability to work with diverse groups; must be flexible and able to multi-task while working in a collaborative, team environment with a positive attitude; ability to quickly learn County, State and Federal provider (parent) contract requirements for Alternative Payment and Child Care Subsidy Programs; ability to demonstrate proficiency with GEARS, etc.
We provide competitive salaries and benefits. For immediate consideration, please email your resume to firstname.lastname@example.org.
Equal Employment Opportunity / Affirmative Action Employer